Shipping policy

Shopping Policy

 

Effective Date: 20/10/2025

Welcome to Curvaio. Here’s everything you need to know before placing your order.

 

Orders

  • Orders are confirmed by email and processed Monday–Friday.

  • No changes can be made once an order is placed. For urgent issues, email support@curvaio.com.

 

Payments

  • We accept major credit cards, PayPal, Apple Pay, and Google Pay.

  • All payments are secure and encrypted.

 

Shipping

  • Shipping rates and estimated times appear at checkout.

  • We ship domestically and internationally.

  • Delays may occur during peak periods or due to courier issues.

 

Returns & Exchanges

  • Returns are accepted within 30 days of delivery.

  • Items must be unworn and in original packaging.

  • Email support@curvaio.com to request a return.

  • Return shipping is customer’s responsibility unless the item is faulty.

 

Lost or Damaged Items

  • If your package is lost or damaged, contact us immediately at support@curvaio.com.

 

Taxes & Duties

  • Domestic taxes are calculated at checkout.

  • International orders may incur customs fees at the buyer’s expense.

 

For more help, reach out to us anytime: support@curvaio.com